Brownie’s World (“we”, “us”, or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, create an account, or contact us.
1. Information We Collect
When you use our website, we may collect:
- Your name
- Email address
- Phone number
- Billing and delivery address
- Order and purchase details
- Account login details
- Information you provide when you contact us
- Information collected through cookies and similar technologies
We only collect information that we need for the purposes explained in this policy.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Process payments
- Create and manage your account
- Contact you about your order
- Respond to your questions
- Provide customer support
- Improve our website and services
- Send marketing messages where you have agreed to receive them
- Prevent fraud and protect our website
3. Payments
Payments made through our website may be handled by third-party payment providers.
We do not need to store your full card details on our website.
Your payment information is handled according to the payment provider’s own privacy and security policies.
4. Cookies
Our website may use cookies to remember your preferences, keep your shopping cart working, understand how visitors use the website, and improve your experience.
Some cookies may be provided by third-party services used on our website.
You may be able to manage or disable cookies through your browser settings. Where required, we will provide appropriate cookie choices.
5. Sharing Your Information
We may share your information with trusted service providers where necessary to operate our business.
This may include:
- Payment providers
- Delivery and logistics companies
- Website hosting providers
- Website and analytics providers
- Email and communication services
We do not sell your personal information.
6. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.
However, no website or online transmission can be guaranteed to be completely secure.
7. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, meeting legal obligations, resolving disputes, and maintaining business records.
8. Your Privacy Rights
Depending on the circumstances, you may have rights to:
- Know how your personal data is being used
- Access your personal data
- Correct inaccurate information
- Object to certain processing
- Request restriction of processing
- Request deletion of your personal data
- Request transfer of your data in certain circumstances
9. Marketing Messages
If you subscribe to our marketing messages, we may send you information about products, offers, or updates.
You can unsubscribe at any time by using the unsubscribe option in the message or contacting us.
10. Third-Party Websites
Our website may contain links to websites operated by other companies.
We are not responsible for the privacy practices or content of those websites.
Please review their privacy policies separately.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If you believe a child has provided personal information to us improperly, please contact us.
12. Changes to This Privacy Policy
We may update this Privacy Policy when our services, website, or legal requirements change.
Any updated version will be posted on this page with a new “Last updated” date.